Marissa Nicholson has been the best resource that we could have ever chosen for practice growth. We were in the midst of a practice transition; two associates buying out the senior dentist. We felt someone experienced could add tremendous value to the transition in terms of direction, team buy-in and office culture development. She has done this in spades. She has given us the tools necessary to take a good practice to a great one, from a patient AND team perspective. We were blessed with a dental practice that had a great foundation, but needed to elevate itself in terms of technology, workflow and team dynamics. Our team was disjointed in that we had a mix of experienced team members and newly hired ones. Similar work ethics but varied personalities.Marissa helped improve our processes, systems, and gave us input on budgeting and other future planning ideas. An ideal office culture was planned with the whole team and implemented using a set of 5 core principles everyone agreed to follow. We had the right people in the right seats on the bus and this was all thanks to Marissa and the hard work of the team. Once the culture was strong and our direction set, other pieces fell into place. Accounts receivable under control, systems ironed out and a budget created and followed.Above being a trusted source for the office, we feel comfortable saying Marissa is a friend and one of the most pleasant, hard-working people we have come across. To not have her be a part of a practice or a team would be one of the biggest mistakes a company could make.
Ryan Baller, DDS & Jordan Wineland, DDS
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